Progression Training experienced a CryptoLocker infection where not only all of their data was encrypted but also all of their system files bringing down their Server’s Operating & Email system. This caused a catastrophic failure of their IT systems meaning the users could not access any data nor send any emails.
Requirements: Antivirus solution, IT support, Server Installation, VPN site to site
Location: Progression Training Limited, St.Davids House, New Road, Newtown, Powys, SY16 1RB
- Recover data and virus clean up, secure in house systems
- Get business up and running and operational with temporary set up
- Replace ageing server and software, implement robust system and back up solution
When we first received the call it was imperative that we got something in place as soon as we could to ensure that business was back up and running. We quickly realised that the server was unrecoverable due to the extent of the encryption. So, we quickly put in place a loan machine and restored all of their data from our Cloud Backup system which could then be used as a temporary File Server where the users could access their files and continue to work.
We also setup an Office 365 Hosted Email system where we migrated their old email database into this new system allowing the users to carry on using their email as normal.
Now they had access to their data and email we focused on setting up a brand new server , domain and antivirus solution. We installed the server and setup the new system with very little downtime. This was all completed on the same day, including testing.
Secure VPN links were made and we now provide on going support to Progression Training.