GSL

gsl.png

This project was to move all the email accounts within Rackspace to the new Exchange 2016 system.


Requirements: Move email accounts to the Exchange 2016 system
Location: London Road, Holyhead, Anglesey, LL65 2PB
Website: www.gwyneddshipping.com

 

The Brief

Gwynedd Shipping have been provided support by 5c Services for 1 year.  They have sites in Holyhead, Shotton and Lllanwyn as well as numerous remote users.  GSL were using a IMAP email system for all users, they struggled with lack of functionality, mailbox size limitations and lack of support causing issues with basic email communication.

 

Our Solution

5c Services identified and managed the upgrade for all users to a more robust, feature rich system.

This project was to move all the email accounts within Rackspace to the new Exchange 2016 system .

Around 60 mailboxes with aliases needed to be moved over, along with distribution groups, shared mailboxes and permissions, these were all broken down into sections and migrated over at different time so that there would be little impact to the customer.

This required an on-site engineer to reconfigure outlook on each PC / Laptop to ensure a smooth transaction over to Exchange.

With little impact, we performed this transition over to the new Exchange system within correct timescales.

Now all users are on the new system support requests have been reduced by GSL.