GRH Food Company Ltd

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GRH Food Company Ltd (GRH) made the decision to modernise their ageing physical servers and network infrastructure to an up to date virtualised solution, including a high-speed network.


Requirements: Full IT server upgrade with a virtualisation solution and high-speed network.
Location: Snowdonia business park, Minffordd, Penrhyndeudraeth, Gwynedd, Ll48 6LD


5c were recommended to us. We were working with an old server and IT infrastructure. Mike initially came in and made some recommendations to support our existing site with intention of upgrading the IT and servers for our planned move to our new factory and head office. We moved over to 5c in August 2017. Since then we have expanded our IT network and 5c have been on hand every step of the way. Mike and the team at 5C have become an integral part of our business now

— Luke Morton, HR Officer, GRH Food Company Ltd

 

The Brief

We were asked to procure all required hardware, software and licensing as part of the project. We then completed most of the initial setup in our workshop.

 

Our Solution

5c Services installed the new hardware on site (including a Watchguard UTM to provide robust firewall policies and scanning) into the newly supplied server cabinets and made some network changes. All this was done during working hours, with minimal impact to users and production. Final tweaks were carried out remotely and out of hours to accommodate client’s requirements (and minimise downtime). At this point, the up to date hardware was in place, but this is just half the story, as the equipment would really show its full potential once GRH Food Company moves to their new location.

A few months later, we were asked to decommission the recently installed equipment, move it to the new location and recommission. As the foundation work had already completed, this went smoothly. The whole process started on a Friday, as soon as staff clocked off and was up and running a day later, with no impact to production and users at all. A site-to-site VPN (BOVPN) was also setup whilst moving, so the old production site still had access to vital data and services.

At this stage, the new network infrastructure could come into play. All switches have now been connected via fibre links and a solid VLAN network could also be established, segregating all network traffic.

A new, modern Wi-Fi solution was also required, which we managed to configure and install easily, thanks to our qualified Ubiquiti Enterprise Wireless Administrators (UEWA), using the latest technology available.

GRH also required some new PC and Thin client to complement their new setup, these were setup in-house and then installed onsite on the same day as the big move.

The following Monday, 5C Services provided engineers to assist users with any personalisation required and to deal with any snagging issues.

We now provide ongoing remote support (on-site as and when required) for their entire IT infrastructure.