Celebrating over 12 years of success
In November 2004 we identified a gap in the market for professional IT solution and support to businesses in Mid-Wales. Our mission is to provide that support to local companies with a level of service and eye for detail that still drives us today.
During November 2004 we relocated to Builth Wells from Buckinghamshire and set up the 5C Services as a limited company.
Saw us recruit two new members of staff and firmly establish 5C Services as a proven provider to SME’s within the mid-Wales area.
Successfully winning contracts within the manufacturing, financial, construction and legal sector took the business to a new level. We moved to larger premises to accommodate our growing team.
Our reputation spread beyond the Welsh borders as we won contracts from across the UK in the education, hospitality, charity and service sectors. With our solid knowledge-base and expertise we set-up an outsourced Helpdesk for other IT support companies and began project managing office relocations for our business clients. At the same time we formed strong alliances with leading vendors of IT technologies worldwide, becoming accredited partners and resellers of their products and services.
We launched a range of Cloud services including: Managed Offsite Back-Up and Disaster Recovery and also offering clients a 24/7 Support Service.
We also expanded our Builth office base and have invested heavily in infrastructure and our team development to ensure we can further expand and provide even better value added services to our clients.
We opened a second office in Welshpool to better support our clients in North Wales and England by reducing onsite response times. A significant investment in technical training for team members enables us to offer an even wider range of IT technical expertise to clients and to manage much larger projects.
2016 and beyond
In the recent years we have seen a huge increase in our client base and area we cover. With clients across the whole of Wales and beyond we have seen increased demand for business to make a better use of their IT. We are proud to be part of our clients IT improvements and success - The future is bright.
In 12 years we’ve come a long way. With continual investment in our team, technology and training we always strive in increasing the services we can offer year on year to better support our clients. We are proud of what we’re doing right now, however, we believe that anything is possible and have a lot of exciting plans and further expansions planned for the coming years.
We would be delighted if you chose us as your preferred IT solutions provider.
Mike & Kat Cook
Directors of 5C Services Ltd