Celebrating over 12 years of success

In November 2004 we identified a gap in the market for professional IT solution and support to businesses in Mid-Wales. Our mission is to provide that support to local companies with a level of service and eye for detail that still drives us today. 


Our Milestones


During November 2004 we relocated to Builth Wells from Buckinghamshire and set up the 5C Services as a limited company.


Saw us recruit two new members of staff and firmly establish 5C Services as a proven provider to SME’s within the mid-Wales area.



Successfully winning contracts within the manufacturing, financial, construction and legal sector took the business to a new level. We moved to larger premises to accommodate our growing team.



Our reputation spread beyond the Welsh borders as we won contracts from across the UK in the education, hospitality, charity and service sectors. With our solid knowledge-base and expertise we set-up an outsourced Helpdesk for other IT support companies and began project managing office relocations for our business clients. At the same time we formed strong alliances with leading vendors of IT technologies worldwide, becoming accredited partners and resellers of their products and services.


We launched a range of Cloud services including: Managed Offsite Back-Up and Disaster Recovery and also offering clients a 24/7 Support Service. 

We also expanded our Builth office base and have invested heavily in infrastructure and our team development to ensure  we can further expand and provide even better value added services to our clients.  


We opened a second office in Welshpool to better support our clients in North Wales and England by reducing onsite response times. A significant investment in technical training for team members enables us to offer an even wider range of IT technical expertise to clients and to manage much larger projects. 


We have seen a huge increase in our client base and area we cover. With clients across the whole of Wales and beyond we have seen increased demand for business to make a better use of their IT.

Due to increased demand we expanded our Builth office to allow for further growth and recruitment. Our Mid Wales team now deliver a complete IT service with a refreshing, down to earth approach.


5c Services brings together the best people, processes and technology to provide a flexible, secure and cost-effective managed service. Very promising growth continues, and we now provide support and supply goods to over 100 businesses.

This was a very successful year indeed with further recruitment and expansion. 5c Services were also thrilled and honoured to receive Small Business Growth Award at Powys Business Awards in September 2018.


In 15 years, we’ve come a long way. With continual investment in our team, technology and training we always strive in increasing the services we can offer year on year to better support our clients.

We are proud of what we’re doing right now, however, we believe that anything is possible and have a lot of exciting plans and further expansions planned for the coming years.

We would be delighted if you chose us as your preferred IT solutions provider.

The Royal Welsh Agricultural Society has recently engaged the services of 5C Services Ltd as part of our strategy to support local business. The service provided has been efficient and timely and with a diverse range of skills the team at 5C is able to deliver across a wide range of Society needs. This is particularly important given the high profile nature of our annual Show and other events.
— Steve Hughson - Chief Executive - Royal Welsh Agriculture Society - Builth Wells