We have recently moved our IT support to 5c after being impressed with their down to earth and friendly attitude along with the skills they highlighted to us. We were also impressed with the amount of local companies they have as customers and when we asked for recommendations on their services, we did not receive a bad word! Since then we have been overwhelmed by the support 5c have given us. Progression Training has two offices across Wales along with many Training Advisors working remotely, 5c help us work harmoniously together and whenever problem occurs with our systems they are quickly on the case to find a solution. Their expertise and recommendations has given us food for thought to re-look at some of our current systems. I am sure we will have a very happy future with 5c Services!
We have used 5c Services for many years during which time they have assisted us by: checking and providing adequate computer/security cover, updating/replacing hardware as and when required, correcting technical difficulties faced on a regular basis.Being totally reliant on having an efficient computer system in place, it is of paramount importance to us that we have the peace of mind of an excellent back-up support. There is no doubt in our minds that we have this through Mike, Kat and their team and have nothing but praise for the work they do for us.
James Dean as a company have used the services of 5C for years almost from their inception. They have serviced both our Brecon and Builth offices to a very high standard. Their technical knowledge is extremely high and their speed of service is excellent. We consider ourselves lucky to have use of their services.
5c Services offers the local, personal service and expertise that our firm has been missing in recent years. The service and advice that they supply is efficient, insightful and progressive. Our staff find the engineers professional, friendly and able to explain an issue in plain terms. The relationship that we now have with 5c is proving to be of substantial benefit to the firm.
I am continually impressed by the excellent service 5c offer. 5c are acutely aware when computer support systems fail productivity can often come to a near stand-still for an individual and occasionally a company as a whole. Fast and effective response times are always required. This is what we get. I have no hesitation in recommending 5c Services. They are friendly, flexible and very competent
We’ve been expanding our business over the last 10 years. Our IT demands have progressively increased accordingly. We used to be able to do all IT in house but soon needed external help with networking etc. 6 months ago we started a contract with 5C which has been very rewarding. Very friendly and quick service. Both on site and off site. Amazing how nearly all issues can be resolved remotely! Also they have setup CCTV, internal server and the latest, our emails cloud based. It is a huge relief to know that 5C know all the in’s and out of our IT and that they can fix any issues that arise. Also advise on any IT related query is only a phone call away!
5C really do provide an excellent ICT service to BIC Innovation, not just managing our systems and software to our offices and team with on-site and off-site support, but also providing expert advice and guidance to the directors in planning future requirements in line with the development of our business
We joined 5C back in 2016, after looking for a local Company that could meet our growing demands. We have not looked back 5chave supported us through the years, they are quick to respond to any IT issues and all the staff have always been very politeand extremely helpful. The IT system that we now have in place thanks to 5c’s recommendations and expertise is far more stableand efficient than the previous one. I have no hesitation in recommending 5c services.
We have been supported by 5C Services for 18 months and have found that the service provided is first class!The staff are always very friendly and happy to assist with whatever problem we have, however big or small.We have also found that when we need something explained to us, 5C always find a way to make it easy to understand!Very pleased all round.