IT Services

Our focus is on providing practical, no-nonsense IT solutions that help businesses stay productive and secure.

Female customer service agent smiling as she works at a computer with colleagues in the background at a call center.

At 5C Services, our clients are at the heart of everything we do.

We go the extra mile to deliver professional, value-added IT services that are straightforward, reliable, and designed to grow with your business.

Over 90% of our new business comes from client referrals, and that says everything about the service we deliver. We’re proud of our reputation and committed to keeping it.

Whether you’re a small team or a growing enterprise, we work with you to develop a long-term IT plan that aligns with your business goals. As an independent IT support company, we’re not tied to specific products, so we always recommend what’s best for you, and we’ll explain it in plain English.

From professional services to manufacturing, charities to hospitality - we support clients across a wide range of sectors with IT that simply works. Whatever your IT needs, from supply,  setup, complex networks, cloud solutions, consultancy, or cyber security - we’re here to help.

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IT Support that works for your business

Our transparent support contracts are designed with simplicity in mind. You purchase a block of hours, and we deduct time as you use it. No hidden costs, just expert support when you need it.

We believe IT support should be more than fixing things when they break. It's about preventing issues, improving efficiency, and helping your business thrive.

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Connectivity

Whether you're a start-up or a multi-site operation, we deliver scalable managed connectivity solutions that offer:

  • High reliability

  • Strong security

  • Future-ready performance

We handle everything from setup to ongoing management. So you stay connected, without the stress.

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Security

Even the smallest vulnerability can cost your business time, money, and reputation. Our comprehensive security services help protect every layer of your organisation. 

Whether you need firewall protection, endpoint security, or managed threat detection, we’ll tailor the right solution to suit your needs.

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Cloud

Say goodbye to costly servers and IT headaches. Cloud computing delivers flexibility, security, and accessibility. Empowering your team to work from anywhere, at any time.

With secure, scalable cloud services, we’ll help you streamline operations and enhance collaboration.

Featured
Adam H Dean- Partner - James Dean- Builth Wells and Brecon

“James Dean as a company have used the services of 5C for years almost from their inception. They have serviced both our Brecon and Builth offices to a very high standard. Their technical knowledge is extremely high and their speed of service is excellent. We consider ourselves lucky to have use of their services.”

— Adam D - Partner - James Dean- Builth Wells and Brecon

Harrisons Solicitors LLP - Welshpool and Newtown

“5c Services offers the local, personal service and expertise that our firm has been missing in recent years. The service and advice that they supply is efficient, insightful and progressive. Our staff find the engineers professional, friendly and able to explain an issue in plain terms. The relationship that we now have with 5c is proving to be of substantial benefit to the firm.”

— Harrisons Solicitors LLP - Welshpool and Newtown

Dafydd Davies - Chief Executive – BIC Innovation - Bangor, Bridgend, London

“5C really do provide an excellent ICT service to BIC Innovation, not just managing our systems and software to our offices and team with on-site and off-site support, but also providing expert advice and guidance to the directors in planning future requirements in line with the development of our business”

— Dafydd D - Chief Executive – BIC Innovation - Bangor, Bridgend, London

— Steve Hughson - Chief Executive - Royal Welsh Agriculture Society - Builth Wells

“The Royal Welsh Agricultural Society has recently engaged the services of 5C Services Ltd as part of our strategy to support local business. The service provided has been efficient and timely and with a diverse range of skills the team at 5C is able to deliver across a wide range of Society needs. This is particularly important given the high profile nature of our annual Show and other events.”

— Steve Hughson - Chief Executive - Royal Welsh Agriculture Society - Builth Wells

— Graham Williams – Director of sales and marketing - Makefast Limited – Newtown

“Being one of UK’s leading manufacturers of quality safety and marine components, 5c Services provide an indispensable service for us. As well as supporting our current infrastructure, 5c Services recently installed a new virtual server environment to improve our system performance, network speed and disaster recovery plan.”

— Graham W – Director of sales and marketing - Makefast Limited – Newtown

— Tricia Evans - Financial Controller - Compact Orbital Gears Limited - Rhayader

“As a company, we are reliant on out-sourced IT support and therefore require prompt and efficient responses to any issues. 5C Services’ Helpdesk provision ensures that our requests are responded to in a timely manner. All calls are actioned, tested and confirmed with the end customer before the call is closed”

— Tricia E - Financial Controller - Compact Orbital Gears Limited - Rhayader