The Royal Welsh Agricultural Society has recently engaged the services of 5C Services Ltd as part of our strategy to support local business. The service provided has been efficient and timely and with a diverse range of skills the team at 5C is able to deliver across a wide range of Society needs. This is particularly important given the high profile nature of our annual Show and other events.
There is nothing more stressful than a problem with the IT in a busy office! Well it used to be; MFCC have been with 5c for a number of years and they have been at the end of the phone and on the doorstep whenever needed, calming me down, and fixing any IT issues no matter how big or small. Mike, Kat and the rest of the team have helped us to streamline our services, saving us time and therefore valuable funds. The services 5c provide are exceptionally competitive and the professional, friendly staff always go that extra mile with the customer at the forefront of their mind. I cannot recommend them enough.
We’ve been using the technical support provided by “5C Services” for over two years now and are delighted by the reliable service provided. “5C Services” have become an integral part of our ability to provide a first class advice service to the public as we depend so much on our IT system functioning smoothly on a daily basis. “5C Services” fully appreciate the extent we rely on the computers working well and to this extent, will come out to our office quickly when we need help. We also ring them for telephone advice which is helpful in dealing with those little niggling things which don’t necessitate an onsite visit and occasionally utilise the remote access support which is particularly impressive - just sit back and watch your PC being fixed from afar! The staff are professional and approachable and don’t bombard us with technical jargon but explain matters simply and clearly (thanks Hugh and JP!). Ultimately, we don’t have the knowledge of how the computers work - we just want them to work so we can get on with providing our service to the public and 5C help us achieve this. I would highly recommend them!
Being a local Mental Health Charity, we do not have the funds for an in house IT department. Ponthafren have been with 5C Services for just over 12months. Knowing they are at the end of the phone whenever needed, has been amazing and totally transformed our IT systems, fixing any IT issues no matter how big or small. The 5C Services team have enabled us to bring our IT services into this century, saving us time and a lot of stress. The services they provide are professional with friendly staff always going that extra mile, putting the customers’ needs first. I cannot recommend them enough.
5C Services have added great value to the capacity of our organisation. They respond immediately to the needs we have and explain solutions in an easy to understand and concise manner. Nothing is ever too much trouble and every enquiry is dealt with promptly and professionally. They problem solve with great efficiency and effectively. The staff at 5C are all very friendly and approachable.