Testimonials
Manufacturing Testimonials
Featured
“We have been using the services of 5C Services for over 3 years. During this time we have been extremely happy with their services. Whether it be an upgrade at our offices or the submission of a support ticket, the service and support has always been excellent.Many thanks for your valued assistance.”
— Andrew Y - Director - Young Bros Limited - Pembrokeshire
“We have worked with the team at 5C Services for many years, they are incredibly knowledgeable and responsive, always going above and beyond to ensure our IT systems run smoothly. From troubleshooting issues to implementing new solutions, they handle everything with professionalism and expertise.”
— Ceri S - Group Manager - Mid Wales Manufacturing Group - Newtown
“Puffin is a growing business supplying fresh produce to the major retailers in Wales, with an ever increasing reliance on IT to carry out daily operations from receipt of raw material through to the dispatching of finished products. It is vitally important that we have the highest level of support from our IT provider to ensure we meet our customer’s orders everyday as non-supply is quite simply not an option! Mike and the team at 5C services have become an integral part of the continued growth of the Puffin business, providing the IT advice and expertise to meet the every changing needs of the company. We are extremely grateful for their guidance from an IT perspective and would not hesitate to recommend them to someone else.”
— Jon L - Financial Director- Puffin Produce Ltd - Haverfordwest
“We use 5C Services as back up to our in-house IT department and would heartily recommend them to any prospective customers. They have knowledge of a wide range of IT services and systems and are always on the end of a phone for the more complex problems. When on-site, they are professional and willing to work with you and your ideas to get your infrastructure and systems running quickly and efficiently. Overall, an excellent IT partner for us here at Aber Instruments.”
— Gavin R - IT & Logistics Manager - Aber Instruments Ltd - Aberystwyth
“Being one of UK’s leading manufacturers of quality safety and marine components, 5c Services provide an indispensable service for us. As well as supporting our current infrastructure, 5c Services recently installed a new virtual server environment to improve our system performance, network speed and disaster recovery plan.”
— Graham W – Director of sales and marketing - Makefast Limited – Newtown
“As a company, we are reliant on out-sourced IT support and therefore require prompt and efficient responses to any issues. 5C Services’ Helpdesk provision ensures that our requests are responded to in a timely manner. All calls are actioned, tested and confirmed with the end customer before the call is closed”
— Tricia E - Financial Controller - Compact Orbital Gears Limited - Rhayader
“From the outset 5C Services Ltd took time to understand our current requirements and our plans for the future. In setting up our new system they proved themselves to be both technically competent and extremely efficient in the way they went about their work. Since first installation their ongoing commitment to us has been excellent.”
— Craig L, Purchasing Director - Charles Ransford & Son - Bishops Castle
“We have found the entire 5c Services team to be technically knowledgeable, professional, flexible and with the ability to clearly understand our business requirements. 5c Services have supported us since 2008 giving us peace of mind with all our IT requirements including hardware & software installations, server management, licensing and disaster recovery plans. They have consistently delivered high quality solutions for our business and we have no hesitation in recommending them.”
— Thomas P - Systems Co-ordinator - Beacon Foods Limited - Brecon
“We have now been a customer of 5C since May 2015. They took over an outdated and somewhat temperamental computer system that had suffered years of underinvestment. Our experience of local IT companies was not good so it was refreshing to find a company that was friendly, professional and very very good at what they do. After an initial flurry of work we now have a system that is very reliable and fully supported. Should we have a glitch it is sorted out very quickly and you don’t need to be a computer whizz because 5C will access the machines remotely and do it all for you! Without doubt we would happily recommend 5C.”
— Rob S - Managing Director - SP Filling Systems Limited - Llandrindod Wells
“5C are a company that can be trusted to provide your IT support. They are professional and have never let us down. Over the last four years they have taken care of server replacements, office relocations, software support and licencing, hardware supply and installation. Their team are pro-active, solve problems and provide good, solid advice. We wouldn’t go anywhere else.”
— John O - Managing Director - Nerak-Wiese Ltd - Brecon
“When Marrill Group Ltd looked to acquire the business that was running on the Llanfyllin site, we brought 5C Services onboard to assess existing systems, recommend new and once the acquisition had gone through, implement a swap out over a long weekend minimising disruption to the business. Everything went as 5C had planned with all work being carried out in an extremely professional and timely manner. 5C continue daily to support our IT requirements/needs on our Marrill (Powys) Limited site continuing their exemplary service”
— Andy S, Head of Technical Engineering, Marrill Group Ltd