20 years of practical, customer focused IT support with a down to earth approach.

Reliable IT Solutions for Your Business

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Transparent Advice
Clear plain English guidance, no fuss...

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Proactive Support
Fast, responsive help when you need it.

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Reliable Results
Proven technical expertise you can trust.

10k+

tickets resolved each year

endpoints registered

2700+

96%

cases solved remotely

Featured

“James Dean as a company have used the services of 5C for years almost from their inception. They have serviced both our Brecon and Builth offices to a very high standard. Their technical knowledge is extremely high and their speed of service is excellent. We consider ourselves lucky to have use of their services.”

— Adam D - Partner - James Dean- Builth Wells and Brecon

“5c Services offers the local, personal service and expertise that our firm has been missing in recent years. The service and advice that they supply is efficient, insightful and progressive. Our staff find the engineers professional, friendly and able to explain an issue in plain terms. The relationship that we now have with 5c is proving to be of substantial benefit to the firm.”

— Harrisons Solicitors LLP - Welshpool and Newtown

Dafydd Davies - Chief Executive – BIC Innovation - Bangor, Bridgend, London

“5C really do provide an excellent ICT service to BIC Innovation, not just managing our systems and software to our offices and team with on-site and off-site support, but also providing expert advice and guidance to the directors in planning future requirements in line with the development of our business”

— Dafydd D - Chief Executive – BIC Innovation - Bangor, Bridgend, London

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IT Support that works for your business

Our flexible support contracts are designed to fit your business. Whether you need full IT management or expert backup for your in-house team.

Our reputation speaks for itself, with over 90% of new business coming from referrals.

By keeping things simple, we take the stress out of IT. No jargon. No hidden fees. Just a service that works - so you can get on with running your business.

IT Support

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Connectivity

A strong internet connection is the backbone of modern business.

We deliver secure, high performance, managed connectivity solutions, tailored to your business size and future growth.

Connectivity

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Security

Even the smallest security gap can cost you time and money. From cyber threats to compliance, we’ve got you covered.

Our comprehensive security solutions protect your systems, data, and reputation - no matter your size.

Security

Cloud

Work from anywhere, securely and efficiently.

Our cloud-based solutions offer flexible access, built-in security, and seamless team collaboration.

Cloud Services

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Flexible support for Wales, The Midlands & Beyond

Based in Mid Wales, we proudly support a number of clients across Powys, Herefordshire, Pembrokeshire, Ceredigion, and beyond.

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5C News & Announcements

News Archive

20 Years in Business - What has changed?

Reflecting on IT changes over the past 20 years got me thinking: What hasn’t changed? Certain elements have stood the test of time, managing to outlast countless trends and fads.

Employee Expectations

At 5C, we value our team as our most important asset.

Our culture of shared success has been fundamental since our incorporation 19 years ago, with efforts to provide a happy and thriving working environment.

Aber Instruments Ltd

Aber Instruments Ltd, had been using Sophos SafeGuard Enterprise for several years to secure their sensitive data. Due to the end-of-life announcement for the software, they needed to find an alternative solution.

From Trainee to Success: A Journey Through 5C Services

We provide opportunities for new entrants to launch their IT career. Meet Edmund Wozencraft, a former apprentice at 5C Services, who has a lot to share about his experience.

What Are the Most Helpful VoIP Features for Small Businesses?

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking.

Celebrating 18 Years in Business

It’s hard to believe it has been 18 years since the start of our venture to move to Wales and start a new business. From where it all started to where we are now, we are very proud indeed.

Marrill Group Ltd

After the completed acquisition of the Llanfyllin factory by Marrill Group Ltd, we were instructed as Marrill’s IT Support partner – including support and management of the IT systems switchover.

We Have Moved

The 5C team are thrilled to announce that after months of planning, plenty of paint and a whole lot of skips later, we have now settled into our brand-new office!

We have officially moved to Newbridge-on-Wye, which serves as a great median point for many of our clients.

The cloud - how to make it work for your business.

These past few months have certainly been challenging for us all. Home working, remote access, digital world of zoom and teams to aid our social distancing interactions are now all part of our day to day life.