Reliable IT Solutions for Your Business

Back in 2018, we were honoured to receive the Small Business Growth Award at the Powys Business Awards, a milestone that marked an exciting chapter in our journey. That recognition gave us momentum, visibility, and encouragement at a pivotal time.

Today, we’re proud to return to the Powys Business Awards in a new role - as one of this year’s sponsors. It’s a real privilege to support an event that celebrates the passion, innovation, and resilience of local businesses across Powys.

Your office thermostat, conference room speaker, and smart badge reader are convenient, but they’re also doors into your network. With more devices than ever in play, keeping track can be tough, and it only takes one weak link to put your entire system at risk.

In our guide to strong passwords and authentication, we explained why secure credentials and multi-factor authentication (MFA) are essential. But the reality is simple: passwords alone are no longer enough. A single stolen login can be all it takes to disrupt an entire business. Here at 5C we utilise Duo’s access management solution.

For many businesses, the cloud is essential: powering remote work, customer apps, and day-to-day operations. But without the right controls, monthly bills can spiral, hitting cash flow and profit margins hard. As your IT support partner, we help you avoid “bill shock” by making cloud costs predictable, efficient, and aligned with your business goals.

You might have firewalls, antivirus, and strong passwords in place. But what if a hacker slips in through one of your suppliers instead? That’s exactly how many UK businesses are being breached today. Criminals no longer just target your systems, they look for weaknesses in the software, cloud services, or vendors you rely on. For SMEs, this can feel daunting. You can’t control everything your suppliers do, but you can reduce risk with a few practical steps.

Our customers rely on us to be available whenever an outage occurs. Any downtime in their business is in our hands to troubleshoot and resolve as quickly as possible. The RMM monitoring helps us move away from reactive support to a proactive model by being ahead of our customer’s needs

If you run a small business, you’ve probably dealt with outdated tech more than once. Sure, squeezing extra life out of old equipment feels economical, but it often costs more in the long run.

Here at 5C, we pride ourselves on our successes supporting new entrants into the sector, providing an opportunity and platform for them to launch their IT career. Meet Edmund Wozencraft, a former apprentice at 5C Services, who has a lot to share about his experience with the company.

We're Here to Help You Transition

As implemented on 1st July 2025, Microsoft are discontinuing the free grant offers for Microsoft 365 Business Premium and Office 365 E1 for non-profits. If your organisation currently uses these free licenses, they will expire at your next renewal date.

As your trusted IT support partner, we’re here to help you understand what this means and how to prepare.

Have you ever wondered how vulnerable your business is to cyberattacks?

According to recent reports, nearly 43% of cyberattacks target small businesses, often exploiting weak security measures.

One of the most overlooked yet highly effective ways to protect your company is through Multi-Factor Authentication (MFA). This extra layer of security makes it significantly harder for hackers to gain access, even if they have your password.

Choosing the right cloud storage solution can feel a bit like standing in front of an all-you-can-eat buffet with endless options- so many choices, each promising to be the best. Making the wrong decision can lead to wasted money, compromised data, or even a productivity bottleneck. For small business owners, the stakes couldn't be higher.

Cyber risks are smarter than ever in today's digital world. People and companies can lose money, have their data stolen, or have their identities stolen if they use weak passwords or old authentication methods. A strong password is the first thing that will protect you from hackers, but it's not the only thing that will do the job.

In the event of disaster or complete server(s) failure how long can your company be down for?

This piece will explain how password spraying works, talk about how it's different from other brute-force attacks, and look at ways to find and stop it. We will also look at cases from real life and talk about how businesses can protect themselves from these threats.

Reflecting on IT changes over the past 20 years got me thinking: What hasn’t changed? Certain elements have stood the test of time, managing to outlast countless trends and fads. If I had to choose three timeless tech staples, they’d be..

It doesn’t matter how small or big your business is it is essential to keep your data safe, and we would like to remind you all on how crucial this may be to you or your business. 

At 5C, we value our team as our most important asset. Our culture of shared success has been fundamental since our incorporation 20 years ago, with efforts to provide a happy and thriving working environment.

The need for a cloud-based solution is now greater that ever. It gives you the ability to work from anywhere at any time. Cloud-based solutions are more affordable and accessible than you may think.

Now internet-based phone systems aren’t simply the norm, they’re mandatory for business continuity. With the move to remote work and hybrid offices VoIP enables fluid management of a business with staff spread out over many locations.

We are taking steps through the disability confident scheme to take action to improve how we develop opportunities for disabled people. This is a unique opportunity for us to lead the way for inclusivity in our community.