Stop Ransomware in Its Tracks: A 5-Step Proactive Defence Plan
Francesca Jones Francesca Jones

Stop Ransomware in Its Tracks: A 5-Step Proactive Defence Plan

Ransomware isn’t a jump scare. It’s a slow build.

In many cases, it begins days, or even weeks, before encryption, with something mundane, like a login that never should have succeeded.

That’s why an effective ransomware defence plan is about more than deploying anti-malware. It’s about preventing unauthorised access from gaining traction.

Here’s a five-step approach you can implement across your small-business environment without turning security into a daily obstacle course.

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The Essential Checklist for Securing Company Laptops at Home
Francesca Jones Francesca Jones

The Essential Checklist for Securing Company Laptops at Home

At home, security incidents don’t look like dramatic movie hacks. They look like stepping away from your laptop during a delivery, or leaving it unlocked while you grab something from another room.

Those ordinary moments, repeated over time, are how work devices end up exposed.

A remote work security checklist focuses on simple, practical controls that hold up in real life. Put it in place once, make it routine, and you’ll prevent the kinds of issues that hurt most because they were entirely avoidable.   

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The “Insider Threat” You Overlooked: Proper Employee Offboarding
Francesca Jones Francesca Jones

The “Insider Threat” You Overlooked: Proper Employee Offboarding

Imagine a former employee, maybe someone who didn’t leave on the best terms. Their login still works, their company email still forwards messages, and they can still access the project management tool, cloud storage, and customer database. This isn’t a hypothetical scenario; it’s a daily reality for many small businesses that treat offboarding as an afterthought.

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The MFA Level-Up: Why SMS Codes Are No Longer Enough
Francesca Jones Francesca Jones

The MFA Level-Up: Why SMS Codes Are No Longer Enough

For years, enabling Multi-Factor Authentication (MFA) has been a cornerstone of account and device security. While MFA remains essential, the threat landscape has evolved, making some older methods less effective.

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Securing the ‘Third Place’ Office
Francesca Jones Francesca Jones

Securing the ‘Third Place’ Office

Securing the ‘Third Place’ Office
Guidelines for Employees Working From Coffee Shops and Coworking Spaces

With remote work now a permanent reality, businesses must adapt their security policies accordingly. A coffee shop cannot be treated like a secure office, as its open environment exposes different types of threats. Employees need clear guidance on how to stay safe and protect company data.

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The Server Refresh Deadline: Why Windows Server 2016’s End of Support Should Drive Your Cloud Migration Plan
Francesca Jones Francesca Jones

The Server Refresh Deadline: Why Windows Server 2016’s End of Support Should Drive Your Cloud Migration Plan

Time moves fast in the world of technology, and operating systems that once felt cutting-edge are becoming obsolete. With Microsoft having set the deadline for Windows Server 2016 End of Support to January 12, 2027, the clock is ticking for businesses that use this operating system.

Once support ends, Microsoft will no longer provide security updates or patches, leaving your business systems vulnerable. It’s not just about missing new features, continuing to use unsupported software significantly increases the risk of cyberattacks.

If your systems are still on Windows Server 2016, now is the time to plan your upgrade. With about a year until support ends, waiting until the last minute can lead to rushed decisions and higher costs.

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How Do Websites Use My Data?
Francesca Jones Francesca Jones

How Do Websites Use My Data?

How Do Websites Use My Data?
It's important for people to know how this information is gathered, used, and shared.

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Microsoft Publisher – End of Life (EOL)
Francesca Jones Francesca Jones

Microsoft Publisher – End of Life (EOL)

Microsoft Publisher – End of Life (EOL)
What You Need to Know Before October 2026

Microsoft has officially announced that Microsoft Publisher will reach End of Life (EOL) on 1st October 2026. After this date, Microsoft 365 users will no longer be able to access Publisher, meaning you won’t be able to open, edit, or create .pub files.

With Publisher approaching retirement, now is the time to prepare and protect your existing content.

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How to Use AI for Business Productivity While Staying Cyber-Secure
Francesca Jones Francesca Jones

How to Use AI for Business Productivity While Staying Cyber-Secure

Most organisations have realised that AI is not a sentient system looking to take over the world, but rather an invaluable tool. They have come to utilise it to improve their productivity and efficiency. AI solutions have been installed at an astounding rate. The crux of this conundrum is how the power of AI can be harnessed to remain competitive while eliminating cybersecurity risks.

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How the Newest Black Friday Tech Gadgets Can Boost Your Business
Francesca Jones Francesca Jones

How the Newest Black Friday Tech Gadgets Can Boost Your Business

Traditionally, Black Friday tech deals surrounded gaming platforms and entertainment technology, but that has changed. Now, businesses recognise that there are numerous deals on the latest technology that offer real-world value to improve collaboration and productivity.

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Meet Matthew – Level 1 Engineer at 5C Services
Francesca Jones Francesca Jones

Meet Matthew – Level 1 Engineer at 5C Services

Meet Matthew – Level 1 Engineer at 5C Services
Just over a year ago, Matthew joined 5C Services as a Trainee Engineer. His journey is a great example of how hands-on learning, mentorship, and a supportive team culture can shape a successful career in technology.

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How Smart IT Boosts Employee Morale and Keeps Your Best People
Francesca Jones Francesca Jones

How Smart IT Boosts Employee Morale and Keeps Your Best People

Digital employee experience (DEX) is just a fancy way of saying “the quality of every tech interaction your people have at work.” That covers hardware, software, and the IT processes in between. It’s not just whether a device turns on quickly. It’s also about how easy a tool is to use, how responsive IT support is when something breaks, and whether systems actually help people get work done.

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What to consider when choosing your IT provider
Francesca Jones Francesca Jones

What to consider when choosing your IT provider

We understand that our potential customers are faced with a huge task when trying to decide on an IT Support Company. There are so many to choose from and services offering and cost can vary widely, so how do you know which is best for you?

In order to assist you with this huge task we have provided some quick points that we think you should ask and consider to put your IT Support Providers through their paces.

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Is Slow Wi-Fi Holding Back Your Business?
Francesca Jones Francesca Jones

Is Slow Wi-Fi Holding Back Your Business?

Few things are more frustrating in the workplace than unreliable Wi-Fi. One minute everything’s fine, and the next, video calls freeze, files refuse to upload, and deadlines slip. It’s not just inconvenient, it drains productivity and damages morale.

The good news? You don’t need to rip out your whole system. Most businesses can solve Wi-Fi issues with a few smart changes and the right IT partner by their side.

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From Award-Winner to Proud Sponsor at Powys Business Awards 2025
Francesca Jones Francesca Jones

From Award-Winner to Proud Sponsor at Powys Business Awards 2025

Back in 2018, we were honoured to receive the Small Business Growth Award at the Powys Business Awards, a milestone that marked an exciting chapter in our journey. That recognition gave us momentum, visibility, and encouragement at a pivotal time.

Today, we’re proud to return to the Powys Business Awards in a new role - as one of this year’s sponsors. It’s a real privilege to support an event that celebrates the passion, innovation, and resilience of local businesses across Powys.

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Is Your Smart Office a Security Risk?
Francesca Jones Francesca Jones

Is Your Smart Office a Security Risk?

Your office thermostat, conference room speaker, and smart badge reader are convenient, but they’re also doors into your network. With more devices than ever in play, keeping track can be tough, and it only takes one weak link to put your entire system at risk.

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